Technology
Beyond Answering Calls: How an AI Voice Bot Changes Customer Service
A customer calls to check an order, ask about a service, or book an appointment. Meanwhile, your support team is already
Prabakaran Saravanan
@prabakaranps
I’m Prabakaran P S, a Digital Marketing Executive at MCUBE Technologies. MCUBE is a cloud-based business communication and contact center platform that helps businesses manage their customer communications more efficiently. We offer solutions such as Cloud Telephony, IVRS, AI Voicebot, Auto Dialer, WhatsApp Business API, and Truecaller for Business. My role involves working on digital marketing activities to improve our online presence and reach the right audience.
Website - https://mcube.com/
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