Finance
Assessing Insurance Coverage Gaps for AI in Collections
McKinsey indicates that while 55% of financial services organizations reported AI adoption in 2023, this figure rose to
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Adam Parks
@receivablespodcast
Adam Parks has become a voice for the accounts receivables industry. With almost 20 years working in debt portfolio purchasing, debt sales, consulting, and technology systems, Adam now produces industry news hosting hundreds of Receivables Podcasts and manages branding, websites, and marketing for over 100 companies within the industry.
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Finance
Teaching with AI: Why Critical Thinking Still Matters
Artificial intelligence has already revolutionized how we learn, communicate, and work, but it may also be changing how
Finance
Managing Renewal Risk in Regulated Collections Operations
In 2024, Deloitte research on financial services operations noted that cost pressure and regulatory complexity continue
Finance
The Last Human-Written Book: What The Memory Project Reveals About Ethical AI
What happens when human memory, writing, and creativity become obsolete?This isn’t a distant science-fiction question, b
Finance
The Human Side of Legal Scalability: Investing in Talent for Long-Term Growth
Automation, data analytics, and outsourcing dominate conversations about scaling legal networks, but the true foundation
Finance
Conversational AI as a Capacity Layer in Collections Operations
For decades, collections capacity was treated as a staffing equation. More accounts meant more collectors. More volume m
Finance
Why Compliance Guardrails Define Successful AI Voice Deployment
As AI voice adoption accelerates across the collections industry, one pattern has become increasingly clear: technology