In this insightful episode of Discover Dialogues by TechDogs, Vikramsinh Ghatge sits down with Keith McFarlane, Chief Technology Officer at Globality, to explore how AI-first enterprises are being built with intelligent, trustworthy, and scalable platforms.
Keith brings decades of experience from his time at Oracle, LiveOps, and now Globality, where he is leading the charge in AI-native transformation. He offers a rare look behind the scenes at how Globality’s sourcing platform is designed—not just to deliver AI outputs, but to create
intelligent systems that think, plan, and build trust across the enterprise.
A major focus of the conversation is agentic AI—systems that can make autonomous decisions, build contextual plans, and execute with control. Keith emphasizes that building these systems requires more than technical prowess—it demands trust, governance, and purpose-built internal tools that off-the-shelf vendors simply can’t match.
Key Themes From The Episode:
- What agentic AI is—and how to deploy it responsibly within enterprises
- Why embedding reasoning and context-awareness improves workflows
- The real challenge in AI isn’t model performance—it’s engineering trust
- How to design for scalability, autonomy, and governance simultaneously
- Lessons from building Globality’s internal systems quickly and securely
The episode also covers enterprise adoption hurdles, infosec considerations, and how engineers need to adapt in the age of autonomous platforms. Keith shares his perspective on when to build in-house tools, how to solve today’s challenges while preparing for future growth, and what it takes to cultivate AI-first thinking across teams.
🎧 Listen to the full conversation now for expert insights into AI-first enterprise design:
