Whether you operate in retail, offices, warehouses or healthcare settings, having well-established emergency fire procedures in the workplace is essential to ensure employee safety, regulatory compliance, and business continuity.
Fires can escalate quickly. Without clear procedures, confusion can lead to chaos, injuries, or even fatalities. That’s why every organisation must prepare for fire emergencies with structured processes, clear responsibilities, and regular emergency response training. Emergency fire procedures in the workplace aren’t just a legal necessity—they’re a vital part of creating a safe, responsible, and resilient workplace culture.
Critical steps in emergency fire procedures in the workplace
Having a fire procedure plan is only effective when it includes the right steps and everyone understands their role. Here are the essential components of emergency fire procedures that every organisation must implement.
Raise the alarm promptly
The moment a fire or signs of fire—like smoke or a burning smell—are noticed, the nearest fire alarm must be activated. Speed is critical in fire emergencies. Early warning gives everyone time to react and evacuate and prevents the situation from escalating. Staff should be trained on the different types of alarms used in the workplace and the correct procedure for activating them. Raising the alarm can be the single most important action in limiting harm.
Call emergency services
After the alarm is raised, emergency services must be contacted immediately. A nominated fire warden or responsible team member should be trained to make the call, providing the operator with essential information such as the location, type of building, possible hazards, and whether anyone is trapped or injured. This step ensures that responders are prepared. Never assume someone else has already made the call—designate this task clearly in your procedures.
Evacuate the building
A quick and orderly evacuation is essential. Workplaces should have clear evacuation routes, well-marked exits, and designated assembly points. During a real emergency, staff should not stop to collect personal belongings or re-enter the building once outside. Fire wardens should ensure all areas are checked and doors are closed (but not locked) to slow the spread of fire. Practice drills should be held regularly so that staff are familiar with exit paths.
Assist people with disabilities or special needs
Emergency procedures must be inclusive. People with disabilities or those requiring additional assistance—such as visitors, pregnant employees, or non-English speakers—should never be left behind or unsupported. Assign dedicated evacuation assistants or ‘buddies’ to help these individuals to safety. This may include evacuation chairs, visual alarms, or verbal instructions, depending on the person’s needs. Fire response plans must always account for accessibility.
Contain the fire (if safe to do so)
While evacuation is the priority, there may be situations where it’s safe and appropriate to use a fire extinguisher to stop a small fire from spreading. Only staff trained in fire extinguisher use should attempt this—and only if there is no personal risk. They must know the PASS technique: Pull, Aim, Squeeze, and Sweep. Fire containment is never mandatory. If there’s any doubt, staff should prioritise evacuation. Attempting to control a fire is a last resort.
Conduct a headcount at the assembly point
Once everyone has evacuated, a roll call or headcount must be conducted at the pre-assigned assembly area. Fire wardens should confirm that all staff, visitors, and contractors are accounted for. If anyone is missing, this must be reported immediately to emergency services. This step is vital for ensuring no one is left behind and allows emergency crews to respond effectively. The assembly point must be in a safe location and not block emergency vehicle access.
Why choose Pre-EMPT for emergency fire response training?
At Pre-EMPT, we understand that preparedness is the foundation of safety. We offer expert-led emergency fire response training tailored to your workplace needs. From fire warden training to complete emergency procedure development, we help your team respond with clarity, confidence, and compliance.
Our training is interactive, practical, and aligned with Australian safety standards. Whether you’re setting up a new plan or updating your existing procedures, Pre-EMPT ensures your staff are ready when it matters most.
