Millions of people face long waits for medical care every year—not because healthcare providers lack compassion, but because outdated processes slow everything down. Paper forms, faxes, and manual data entry create unnecessary delays, frustrating patients and even affecting treatment outcomes.
Rachel Brown, Co-founder and Chief Revenue Officer at Titan Intake, is leading the charge to change this. Her team builds smart automation tools that streamline the intake of medical referrals and records, helping patients access the care they need faster and more efficiently. With a background in wellness and healthcare, and a personal experience of her stepfather’s delayed cancer treatment, Rachel’s passion for improving patient outcomes is deeply rooted.
Partnering with co-founders Patrick Bruce and Jonathan Vasquez, Titan Intake combines technical expertise, operational knowledge, and a patient-first mindset. The team’s solutions leverage AI-driven tools like natural language processing to handle complex medical documents—reducing administrative burdens and supporting healthcare providers in delivering better care.
As a female leader in healthcare tech, Rachel emphasizes empathy, listening, and building trust. Her leadership approach focuses on understanding client challenges, fostering innovation through inclusivity, and encouraging experimentation without fear of failure. She believes empathy is a superpower that helps women lead with insight and compassion.
Looking ahead, Rachel’s goal is bold: to help 100 million patients gain faster access to care. She hopes to build a legacy where healthcare leaders continue innovating with empathy, ensuring that technology serves both patients and providers alike.
