Which Casino Type – Online or Traditional?
When you meet people for the first time it is important to trust them. factor in making a decision. It is a fact. What would you do when you have to buy a house or computer or choose where to take your friend for dinner? Ask someone for their advice. There are many people to ask including realtors and agents to family members. Of course, you’re right to. It’s a big outlay. It could also affect your daily life. If you choose the wrong property, you’ll be reminded every when you step through the front door.
What about those more personal moments like a meal with your loved one? If you don’t take the correct advice and select the wrong restaurant to celebrate your birthday or anniversary, you will regret it. It’s not a romantic way to end the evening for you.
Casino Genie, an independent online casino aggregator published some shocking results from a recent study. The main point is that casinos online have lost thousands of customers every day.
Jon Hingston, Customer Satisfaction Manager at Casino Genie, says, “Our survey of 2,500 internet casinos across more than 100 online casinos has shown that casino require a more personal experience. One of the main requirements of that individualized service is confidence. Customers want honesty and integrity. It’s true that this can cost casinos more, but the rewards will far surpass the cost. According to the survey, customers will be more likely to stay at casinos if they have excellent customer service. This is vital to understanding how casinos can deliver this fun and enjoyable experience. “.
Why is trust important so much. We talking about hardened casino who are just looking to make money right? No. Hingston informs us that, “The bulk of players are novices to the world of casino. And there’s a large community of people who are put off by the sheer complexity of games, and the language that we employ is confusing and they are unsure of themselves. If online casinos are looking to gain advocates for life, they need to be ‘your friend’. It is best to behave as your friend from school, who taught you English baseball and cricket, without playing fun with you. You will both be able to take in the sport more.”
Casino Genie found that just over 1400 of the 2,500 casino players surveyed had played for less than 12 months. Only 24% of players were loyal to just one casino. More than 62% casino at four or more casinos.
In addition, of those who casino for more than 12 months, there was still an overwhelming number of players who were playing at casinos with four or more which was 48 percent. 78 percent of casino players reported poor customer service as the reason as the reason why they were so sceptical. Only 4% of players had a choice of a casino that they were loyal to. However, here’s the shocking statistic. Each of those 100 customers said their reason for staying with their casino was due to their ‘excellent customer service’. Makes you think doesn’t it. Why can’t my casino be like this?
The 100 casino played in a ‘Top 20 casinos. Smaller casinos are acting more efficiently, reacting faster, and playing the boutique game to try and compete in this field. The first signs are beginning to show positive results 안전카지노.
Let’s get back to the issue of trust. Another result of the study was this. 82% of the people surveyed indicated that they would be interested in taking a casino at an online site recommended by a friend. 68% of respondents stated that they would be willing to try an online casino that was recommended by a friend if it was ‘highly recommended’ by other players.
