What to do if the “QuickBooks company file not found” error pops up?

ByAllan Ramsay

 

Are you unable to access your QuickBooks due to the “QuickBooks company file not found” error? Do not panic; we are here with the solution to address this error. You receive this error while opening a company file or if it goes missing. With company file errors, users usually panic due to crucial data it stores. You might receive this error on your screen if the company file is damaged or missing. Also, check that none of your QuickBooks or data files are corrupted because that could also cause this error.

Don’t want to lose any of your data? Please get in touch with our QuickBooks experts for all your queries. They can quickly help you eliminate the “QuickBooks company file not found “bug in the shortest time.

Methods to fix the QuickBooks company file not found error

Try these resolution methods to fix the company file error in QuickBooks. You can implement these solutions on your own by moving step by step.

Recommended to read: How to resolve QuickBooks Error 15311

Method 1: Try accessing the file through QuickBooks 

Step 1: Open the file 

  • Head to the file menu and choose open or restore company
  • Click open a company file and move to next
  • Tap on the company file
  • Choose open now

Step 2: Restore the .qbb file extension

  • Look for open or restore company in the file menu
  • Click on restore a backup file and further on the next tab
  • Tap on the local backup
  • Select the company file and click on the next tab
  • Save the restored file

Step 3: Restore the accountant’s file

  • Go to open or restore company in the file menu
  • Click on convert and accountant’s copy transfer file and click on next
  • Please tap on the transfer file to open it
  • Choose the place to save the file and finish saving it

Method 2: Try copying the company file to a new location

  • Create a new folder in the C: Drive
  • Locate the folder with your company file  
  • Together press the shift + ctrl key and choose the company file
  • Then right-click and select copy
  • Open the new folder
  • Right-click on it and paste the file

Method 3: Check the properties

  • Open the folder where the file is saved
  • Right-click on the company file and hit on the properties
  • Check if the file type is “QuickBooks company file,” and the size is 7MB
  • Click on the advanced tab
  • Check that compress and encrypt boxes are unchecked
  • Tap on ok

Updating QuickBooks can help you avoid the “QuickBooks company file is missing” error. Apart from this, keeping proper backups of your data using an auto data recovery tool is crucial to ensure the company file data safety.

Conclusion

I hope we have helped remove the “QuickBooks company file not found” error. If not, please dial us at 1-855-856-0042. We can get you to speak to our experts for more resolution methods to remove this error without any data loss. Telephonic discussion can make it easier for you to understand the solutions and apply them accordingly.