What To Do If my Alexa Isn’t Responding to me?
Have you been through those times when you are giving a command to Alexa and all you face is Alexa not responding? If yes, then this is the article (Alexa Isn’t Responding to me) for you. There are a few times where the Alexa device is going to become unresponsive.
Well, we know that is not a good thing at all. There are various causes and solutions for the issue. Let us see some of the identified causes and the solutions for this issue.
Let us now see what are the causes for Alexa not responding:
See if the cables are not attached properly:
If you see that one of more cables is properly attached, then a loose cable connection can cause your Alexa device not to respond.
When the Wi-Fi is not working:
There are times when a slow internet connection can easily slow down your Alexa device. If that is the case, then your Alexa device is not going to respond or connect.
When echo is laced too far away from the router:
When you see that your Echo device is not in the router’s connectivity range, then you will see that Alexa won’t respond. That might happen more with the Alexa dot which is very small.
Wrong Wi-Fi password:
If you see that your Echo is connected to the router with an incorrect password, then your echo is not going to work. Make sure to connect the echo with the right password.
Some physical interference:
There are many wireless devices such as headsets that can at times cause various disturbances. There are some devices such as microwave ovens, televisions, or thick walls that can block the Wi-Fi signal.
If the Wi-Fi signal is blocked, then your Alexa is not going to respond naturally.
There are some of the causes that can result in this issue of Alexa not Responding. If you are looking to resolve it, then follow the steps mentioned below.
How to fix the Alexa not Responding:
Well, the good news is that when most of the time your device is not responsive, then you can resolve this issue in your home only. Your Alexa is going to light up blue when you speak anything to it and if it is not turning blue, then, it means that it is unresponsive.
Let us troubleshoot this issue:
Check all the cables:
Well, checking all the cables is one of the first things that you must do if you see that the Alexa not responding. Make sure to check if the Alexa cable is connected properly or not.
A loose cable connection is often going to result in Alexa not responding.
Place the echo near to the router:
One of the other things which you need to check is that the echo device is placed close to the router so that it is within the connectivity range of your Wi-Fi. Make sure to place your echo device nearer to the router.
Once you have ensured this, then this is going to work again.
Check the Wi-Fi password:
The Alexa is going to need the Wi-Fi to work, so, if by any chance you have entered the wrong password, then it is not going to be connected and you will see that your Alexa device is going to be unresponsive or Alexa is Offline.
When you are doing the setting up of Alexa, then make sure that you are entering the right password and be careful with it.
You can also proceed with the Alexa setup to see if that setup can fix the issue. If you use that it cannot, and there is only one way and that is to get in touch with our experts. They will provide you with the best solutions!
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