What Is Soft Services in Facilities Management ?
“Facility management services” refers to the broad range of duties and actions necessary to run and keep a building or facility. These services are necessary to ensure the safety, usefulness, and efficiency of a thing or location. A structure’s or facility’s smooth operation is ensured by the wide range of duties and services provided by property management services. These services can be divided into two categories when it comes to building administration: “soft services” and “hard services.”
Hard FM services focus on the building’s or location’s technological or engineering elements. HVAC, plumbing, electrical repair, and motor upkeep are a few of these services. (heating, ventilation, and air conditioning).
Soft Services in Facilities Management
The term “soft services” describes a broad variety of services that are crucial for preserving the well being, safety, and well-being of building occupants. These services include housekeeping and cleaning duties like scrubbing, dusting, and sanitising surfaces, in addition to dumping and removal plans. Other soft FM services include gardening duties like tree pruning, grass cleaning, and plant maintenance.
Shopping and social services like food and drink are also examples of FM. A significant portion of the soft services in building management includes security services like access control, tracking, and monitoring tools. These services are crucial for protecting the security of building occupants and preventing criminal activity or unlawful entrance.