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Science / Technology

Troubleshooting Malwarebytes anti-malware not opening error

BySuzanne Shanks June 5, 2021

Malwarebytes antivirus is a top program that can protect your device from lots of dangers. This program is available for different platforms with different setups. You can also install the free Malwarebytes setup on the computer. Installing this program will keep the computer secure from malware. If the user needs internet security then you can go for the premium Malwarebytes setup. When using Malwarebytes, some users reported that the program is not opening on the Windows system. The antivirus can show errors due to program files or other files related errors.

Check for another antivirus

Malwarebytes not opening error mostly appears when you are using this program with another antivirus. You can install Malwarebytes with another antivirus but need to make some changes. When you are scanning the system with another antivirus then Malwarebytes won t open. Close all the programs and open your Malwarebytes. Go to the settings and then make changes according to another antivirus. Now you can use both antivirus programs easily. You can also uninstall another antivirus program. Uninstalling that program will prevent conflicting issues. Again, open Malwarebytes antivirus and scan the computer.

Fix your corrupted system files

If your Malwarebytes is showing errors along with other programs then you should check the system files. Any error on your system files can show issues. These files get corrupted when you make some invalid changes. Open the computer and then check your system files. You shouldn’t edit any system file without proper knowledge. If you edit the files wrongly then the whole device may start showing errors. When you can’t edit the files manually then you can run the file checker. It is the inbuilt tool for fixing system files. Open the Windows cmd screen to run the SFC/scannow command. Running the command will scan the device. You have to check those files and then hit the OK button. The user needs admin permission to run the SFC tool. If you have to open the device with a guest account then switch it to the Admin. Now restart the computer and run the Malwarebytes setup.

Undo the changes

Many Malwarebytes users face the error when they make few changes to PC settings. Sometimes users make invalid changes to security or programs. The changes restrict the program to function. You can troubleshoot your error by undoing the changes. Open the device and then revert the changes. Go to the settings and undo them. When you forget the changes then run restoring. It is the windows tool that undoes the changes on the device. Run this tool and now provide a restoring point. After entering the point; you can revert the changes to that day. Now restart the computer to apply new changes. Go to the device and open Malwarebytes antivirus. Click the Scan button and remove viruses and malware.

Update Malwarebytes antivirus

When your Malwarebytes antivirus shows the error code then check for new updates. Outdated antivirus will start showing lots of errors while scanning. You have to update your Malwarebytes setup when available. Open the programs folder on the system and then choose Malwarebytes. Now tap on the change option and hit the update button. If a new update for Malwarebytes is available then it will start installing. Once you update the Malwarebytes setup; it will start scanning the computer.

Delete the junk

Your antivirus program can get into error when you have lots of junk files. These files occupy a large space on the hard disk. If the user doesn’t remove all the files regularly then these files can corrupt other programs. Open the device and now delete all the temporary files. Go to the drive folder and remove unnecessary programs and files. Users can run cleanmgr to remove the junk. The tool will delete all junk from the computer. It will scan the computer and search for all unnecessary files. Now you have to choose the files to delete. After deleting the files; try to run Malwarebytes.

Reinstall your Malwarebytes setup

 When you have deleted some Malwarebytes program files or the files get corrupted then reinstall it. You can’t repair those files manually. Reinstall the setup and scan the device reliably.

Suzanne Shanks

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