QuickBooks Multi User Mode Not Working: Effective Methods

QuickBooks provides a multi-hosting feature to let multiple user access the company file on the same network. But sometimes, while running the multi-user mode, issues can occur that can lead to the QuickBooks multi-user mode not working error. This error code can arise due to many reasons, like incorrect hosting configuration. If you are encountering the QuickBooks multi-user mode not syncing issue, you can follow the solutions provided in this article to eliminate it effectively.

If you are having trouble understanding the steps or resolving the error code on your own, you can reach out to us at 1.855.738.2784 and get assistance from our team of QB professionals.

Possible Reasons why You Cannot Switch to Multi-User Mode in QuickBooks

If your QuickBooks cannot switch to multi-user mode, the following reasons might be responsible –

1. QuickBooks is not installed on your server computer; hence, you are unable to run the multi-user mode.
2. Windows firewall or 3rd party applications are not letting QuickBooks access the company file in a multi-hosting setup.
3. The QuickBooks database service required for running the company file in a multi-user mode is inactive or turned off.
4. You are unable to run QuickBooks in a multi-hosting setup due to insufficient Windows file permissions.
5. The DNS settings on your system are not correct, and they might be corrupted/damaged.

Practical Solutions for the QuickBooks Keeps Opening in Single-User Mode Issue

If you are unable to run QuickBooks in multi-user mode, you can follow the solutions provided below to eliminate it effectively –

Recommended To Read: How To Resolve QuickBooks Error 6150 1006

Step 1 – Perform a Windows Firewall Configuration from the Control Panel

You can fix the multi-user mode not working issue in QuickBooks by performing a Windows firewall configuration in the following manner –

1. From the Windows Start menu, select the Control Panel and search for Windows Firewall from the search bar.
2. Select the Allow an App through Windows Firewall option and click on Change Settings.
3. Checkmark the Public List option for QuickBooks Desktop and hit OK to select Public.
4. Once done, rerun QuickBooks and switch to multi-user mode to check if you are able to run the company file in other workstations.

Step 2 – Activate the Database Service and Select the Automatic Startup Mode

You need to check the services on your server to access the multi-user mode correctly; for this, you can activate the database service from the start menu.

1. Access the Run window from the Windows Start menu, and type services.msc in the appeared box.
2. Select your QuickBooks version and from the Startup Type menu, select the Automatic option.
3. Check if the service status is set to Running and go to the Recovery tab.
4. Restart the service by selecting the First, Second, and Subsequent Failure options, followed by hitting Apply.

Conclusion

QuickBooks multi user not working issue can be reliably resolved by following the solutions given in this blog. If the error persists, you can reach out to us at 1.855.738.2784 and get assistance from our technical team.

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