MS-720: Microsoft Teams Voice Engineer
In this course, students will learn how to use Microsoft Teams to plan, design, configure, maintain, and troubleshoot an integrated communications solution in an organization. The course will cover Teams Phone functionality with Calling Plans, Direct Routing, and Carrier Connect, as well as Teams devices, audio and video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common voice and telephony problems. MS-720: Microsoft Teams Voice Engineer
The Microsoft Teams Voice Engineer plans, designs, configures, maintains, and troubleshoots an integrated communications solution in an organization. Must be able to translate business requirements into technical architecture and designs for communication solutions. The Microsoft Teams Voice Engineer is familiar with telecommunication technologies and has experience in Microsoft Teams, Microsoft 365, and PowerShell. They must be able to deploy and configure Microsoft Teams Phone with PSTN connectivity using Direct Routing, Carrier Connect, and Teams Calling Plans. Microsoft Teams Voice Engineer manages certified Teams devices, audio and video conferencing, and voice migration. Collaborate with phone providers and third-party providers to enable advanced voice features in Microsoft Teams. The Microsoft Teams Voice Engineer also works with administrators of other workloads, such as network, identity, licensing, security, and compliance. To earn the Microsoft Teams Voice Engineer certification, candidates must pass the MS-700: Managing Microsoft Teams exam, in addition to the MS-720 exam. Docker Avanzado
Module 1: Planning and configuring Phone Teams
After completing this module, students will be able to plan and configure Teams Phone (including calling plans, direct routing, auto attendants, call queues, and operator connections), as well as extend Teams Phone with other services.
lessons
Teams Phone Planning
Planning and optimizing the network performance of Teams Phone
Migrating voice services from Skype for Business Server to Teams
Teams Phone Settings
Configuring auto attendants and call queues
Direct Routing Configuration and Implementation
Extension of Teams Telephone with other services
Lab: Preparing the lab environment
Lab environment setup
Permission Assignment
License validation and management
PowerShell setup for Microsoft Teams management
Lab : Setting up the environment for Phone Teams
Assessing network requirements with Network Planning
Using the Teams network assessment tool
Configuring a basic network topology for dynamic emergency calls
Voice policy settings
Preparing users for calls
Configuring Audio Conferencing Options
Configuring call queues and auto attendants
Lab : Extend the Teams Voice environment to use direct routing
Session Border Controller Configuration
Direct Routing Configuration
After completing this module, students will be able to do the following:
Planning and configuring Microsoft Teams Phone
Planning and optimizing the network performance of Teams Phone
Direct Routing Configuration and Implementation
Module 2: Teams Phone Management
In this module, students will learn how to set up Teams Phone users and devices, as well as troubleshoot Teams Phone voice issues.
lessons
Configuration and administration of voice users
Teams device setup, deployment, and management
Monitoring and troubleshooting Teams Phone
Lab : Managing the Teams Phone environment
voice user management
Teams device management
Monitoring and troubleshooting Teams Phone
After completing this module, students will be able to do the following:
Manage voice users
Set up, deploy, and manage Teams devices
Monitoring and troubleshooting Teams Phone
