How To Build An On-Demand Towing Or Roadside Assistance Mobile Application?

Suppose you are on a trip and your car breaks down all of a sudden and you get stuck in the middle of the road. Certainly, you will feel helpless if you fail to find any road assistance close to your location. Well, this is where a towing truck solution is something that helps you get out of the troublesome situation.

The need for road assistance for vehicles has made entrepreneurs think about creating road assistance apps. A lot of start-ups know that investment in roadside assistance app development is going to pay them in the long run.

So, let us have a look at what the road assistance app is all about, how it is helpful, and the different aspects related to developing and releasing such an app for your business.

Road Assistance App – What Is This App All About?

It is an app that assists people who get stuck due to vehicle breakdown and search for nearby towing assistance or a vehicle repair at any place and any time.

The app helps people search for nearby towing service providers to seek help.

On the other hand, if you own a fleet of tow trucks or want to be part of an on-demand business model, then this is the right time to invest in on-demand roadside assistance app development to cater to the needs of your customers.

On-Demand Road Assistance App – How Does It Work?

Users have to register to the app using their mobile number or social media account.
Now, they can book the service they need instantly or schedule it as per their convenience.
The service request sent by the user will be received by the truck driver
After the truck driver accepts the request, users can track the driver and get live updates of his location.
Next, the driver reaches the location of the users and providers the towing service.
Now, the users make the payment for the service they avail of via cash, in-app wallet, or card.
Now, the customers and driver can rate & reviews based on their individual experience

Market Statistics – Automobile Towing/Roadside Assistance Sector

Roadside assistance services provide on-site assistance to drivers who need to get their vehicles working again. Whether it is electric, mechanical repair, fuel delivery to towing the vehicle the services include almost everything.

With the growth in the road assistance sector, the count of vehicles aging is also rising. As per the statistics, the international roadside assistance business is expected to grow at an unbelievable rate of 3.92 percent between 2020 & 2027. By 2027 this value is expected to cross USD 30 billion.

Why Is Towing or Roadside Assistance Business Gaining Popularity?

Due to the increase in vehicles hitting the road in the last 10 years, there is an increase in vehicle breakdowns, accidents, etc
Also, a lot of people miss the regular servicing of their vehicles due to busy schedules. This results in minor to major issues in the overall functioning of vehicles. This in turn has added to the call for road assistance applications.

Benefits of Towing or Road Assistance Applications

Immediate Help

It becomes difficult for people stuck in unknown areas to find a mechanic for the repair. In such cases, the roadside assistance app provides a cost-effective solution to get instant help.

Cost-Effective

The application offers an estimate much before booking a service. It helps the users know how much it would cost them before they choose to move ahead.

Payment Security

You can get secure payment methods in the app that safeguards your confidential details and help you pay securely.

Service Priority

A lot of services ensure that they attend to the urgent needs of customers. Hence they prioritize the services based on the needs like battery replacement, spare keys, fuel delivery services, etc

Some Of The Popular Towing and Roadside Assistance Apps

OnStar
Urgent.ly
AAA
Waze
Blink Roadside
StrandD

Things To Consider for building an On-Demand Road Assistance App

Well, if you are planning to invest in on-demand app development solutions, then to build an effective towing mobile app, you should hire a trusted tow-truck app development company.

Additionally, you need to list the features you want to include in your application. This is because the features & functionalities decide the overall success and performance of your app. Some of the essential aspects that you need to consider to create a scalable towing or road assistance app are

Ensure That Customers Do Not Have To Wait For long hours

The on-demand road assistance applications must be built with a short waiting time. Certainly, the users seeking roadside assistance need fast services. So, your assistance app having the lowest waiting time directly boosts the overall customer experience and gain brand recognition.

Identify Issues and Offer Relevant Solutions

You should think from the customer’s point of view before planning for an on-demand towing app development solution. It will help you know the possible problems that your customers go through during vehicle breakdowns. Once you identify the issues you would be able to offer relevant solutions to gain happy customers.

Build easy-to-navigate App

Make sure you keep your app simple. It means the user interface should be easy and do not involve complicated procedures that customers need to follow to book your services.

What Are The Monetization Models To Consider For Your Road Assistance App?

You can choose any business model that suits you from the below-listed models :

Single Service

The model is designed to deal with domains with high demands like towing, mechanic services, etc

Multi-Service

Here you can collaborate with multiple roadside assistance service providers. It means a user can access any services they need from selected providers.

What Are the Revenue Generation Streams To Consider For Roadside Assistance Applications?

Subscription Plans

Here the app owner can offer various subscription plans to service providers and customers. They can charge a nominal fee to subscribe to different plans. Based on the subscription the users choose, the app owner can offer app features accordingly.

Commissions

It is one of the effective ways to generate income wherein the admin can charge a small commission fee for every booking that customer avails and pays for.

Featured Listing

In this strategy, the service providers are asked to pay an admin fee to get their brand listed on the app at the top. The admin can charge extra fees to list their services on the app.

The app owner can permit the 3rd party service suppliers to show promotional ads at a minimal charge. The fee is based on impressions, clicks, etc

Wait time fee

In case the vehicle of the user cannot be towed immediately, then service provider has to keep waiting for that duration. Here, the user can be asked to pay a minimal waiting fee. The app owner can keep some %age of the fee for themselves.

Features for your Roadside Assistance App

Push Notification
Multi-Language facility
Referrals System
CRM Integration
Coupon Codes
In-App Navigation
Analytics
Live Tracking feature
Share Vehicle Info
In-App Calling & Message
Security Compliance

Additional Features for better performance of your Roadside Assistance App

Payment/Bill Estimation
Subscription plans for Customers & Provider
Cryptocurrency Payments
Customized UI

Team Structure Required Roadside Assistance App Development

Certainly, building a scalable and feature-packed towing mobile app needs an expert development team to work on the project. Ensure that the on-demand services app development, you hire has a dedicated team that includes the following tech professionals

Front-end & back-end developers
Project manager
UI/UX designers
Android & iOS developers
App testers & quality assurance team

How Much Would It Cost To Build On-Demand Roadside Assistance App?

To build a robust on-demand roadside assistance app, you can choose a readymade solution or build the app from scratch. If you choose to build from scratch it would cost more than the readymade solution.

The different factors that decide the cost of your roadside assistance app are-

Platforms chosen (Android/iOS/web)
App complexity
Features integrated into the app
Design
App Maintenance

Wrapping Up

Undoubtedly, road assistance apps have made repair services and vehicle towing easy to meet the emergency needs of people stuck in the middle of the road

The increasing demand for such services has given rise to roadside assistance app development. Investing in such on-demand service app development can help you earn profits through this scalable venture. If you want to help the customers meet their towing or vehicle repair needs when stuck in unknown places, then Apps On Demand can assist you to build a scalable roadside assistance app to help your customers get immediate help with towing and vehicle repair services. Get in touch with us to discuss your app requirements and we will deliver solutions that help you make gain maximum profits from the business.

| Read Original Blog Here: On-Demand Towing Or Roadside Assistance Mobile Application

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