How do I fix Verizon error 31?
An American telecommunication company, Verizon, has won many hearts, which is why millions of users are associated with it. Despite all the Verizon services provided, the users have been facing several issues, and a common error that you meet is error 31.
The users generally call on the helpline number to talk to the Verizon live person to seek their help. They provide the best assistance to the users and assure that they are satisfied with the resolution provided.
Points that will be of your help in this:
Switching the messaging app:
If you are using the android device, then there is a wide range of apps that you might be used to contact your friends and family. So, you are suggested to try sending messages from Verizon official app. The error can occur because of the incapability to communicate with the Verizon network properly.
Disable the extender:
You can use this step if you are using a signal extender to get better coverage, then you can disable the extender on a temporary basis and turn off the Wi-Fi. Once you do this, you can check if you can send the messages over the cellular network. If you find that the message has been sent, then there was an issue in the extender.
- Disable the message:
If you send the message to an iPhone from your android device, you can find this error. You can take the steps mentioned below to fix this.
- Open the settings and then tap the option of “Message.”
- You have to hit the ‘IMessage” option so that you can turn it off and check if the issue is still there.
These steps will help the individuals to fix the error 31 in your Verizon. You can contact the Verizon customer service representative to know more about this if needed. The agents are knowledgeable and will guide you in their best way.