Guidelines on Cancellation and Refund Due to Death

ByOnline Airlines Booking

If you have made a reservation at Iberia and, unfortunately, the passenger or family member dies before departure, claim compensation. Generally, airlines allow flyers to cancel a flight for free due to unavoidable circumstances like death or any medical emergency. However, one has to meet the conditions of the Iberia cancellation policy while canceling a flight due to death. 

 

Highlights of the Iberia Cancellation Policy 

 

  • As per the  iberia cancellation policy, flyers must submit a valid death certificate and a photocopy of the Family Book. After that, the team will verify the documents and provide a reimbursement accordingly.
      
  • You get a full refund on canceling a flight within 24 hours of the original refund. Also, you don’t have to pay the cancellation charges for flight cancellation.
  • Flyers can use the compensation calculator to find out the exact refund value.
  • The flight cancellation charges vary on travel classes. 
  1. i) For instance, if you cancel a flight on Express or classic, the fares are non-refundable.
  2. ii) Pay 60€ for canceling a flight on Flex Fare

          iii) If you cancel a flight on Business Fare Class, you have to pay 90€

  1. iv) There are no flight cancellation charges for canceling the booking on business flex

 

How to request a refund for ticket cancellations in the event of death?

 

According to the lufthansa cancellation policy, claim a full refund for canceling a flight in the event of death. Some situations are not in anyone’s control. Therefore, Lufthansa provides complete flexibility and reimbursement for canceling a booking in such circumstances. 

 

If you want to request a ticket refund online via the site, follow the below steps. 

 

  • Go to the official site of Lufthansa Airlines.
  • Tap on the “Manage Booking” section at the top right corner.
  • Click on the refund form link under the refund request option.
  • See your inbox to confirm that you have canceled your flight.
  • Enter your flight details like the last name, booking number, email, and contact number.
  • Fill in the complete information on the refund form and submit it by clicking the Next button. 

 

It will take a week or ten days for the team to process your refund request. However, if you don’t get the refund after a long time, feel free to contact the team.

 

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