Getting Error message File Does Not Exist in Lotus Notes
Ever encountered an error message ‘Lotus Notes file does not exist’ and want to resolve it. Check out this post to easily troubleshoot this error without any hassle.
HCL Notes, formerly known as IBM Notes is highly preferred application by corporates to fulfil communication needs. It has advanced features to meet challenging business requirements. Also, it provides improved data management & data security features.
As the security services are best does not mean this program is free from errors. IBM Notes users many times face an error message ‘File does not exist.’ After getting this error message, the main question arise in users’ mind is what can be the possible reasons for this issue? Thus, considering the requirement of users, we will discuss reasons and solutions for this error.
Responsible causes for Error “Lotus Notes File does not exist”
Due to some random reasons, users may encounter this error.
- When you try to open your email
- During email archiving process
- After upgrading Lotus Notes and you try to launch it on your system
If you get this error many times then there could be chances of having strong reasons behind this issue. To tackle this error, let us walk to the next sections of this post with scenarios & solutions for it.
When trying to open emails in Lotus Notes
When users attempt to open and view emails in Lotus Notes, sometimes users can get an error message saying ‘Lotus Notes NSF file does not exist error’
Reasons
- No internet connection
- You are importing attachment which is not in directory
- You are not opening valid email file or must be stored in a removable device
Solutions
- Check the internet connection
- Check for the directory & its correct location
- Remove external drive, replace it & open your mail
- Check out the key files -names.nsf, desktop.ndk, bookmark.nsf and these files are saved in Notes directory.
During archiving of emails
Notes user perform archiving of NSF file to reduce database file size. By this, old files are moved in archiving mode. But this process, it can display files does not exist error in Lotus Notes.
Reason
The basic reason of showing this error is NSF file is renamed or deleted from the directory while performing archiving.
Solution
Check for NSF file whether they are missing or got renamed. If so, create new NSF file or rename the existing file with actual location
While launching Lotus Notes after update
Reason
If user update existing application with new version, as different user. This error may display because you need to log in with the same account profile by which it gets installed.
Solution
Always install new version with same account and after installing it, remember to restart IBM Notes application.
Have you thought of moving from Lotus Notes to Outlook?
Many users prefer to switch to Outlook from Lotus Notes as they think Notes application is complex than Outlook. Now, to import NSF file in Outlook, you need to know how to migrate Lotus Notes mailboxes to Outlook. To make the task simpler, use NSF to PST Converter which can easily convert NSF file all data in PST file format of Outlook. You don’t need extra technical knowledge to use this program. Also, it has friendly working steps. You can completely examine it with free trial edition.
