Eliminate QuickBooks Error PS038 with Easy & Relevant Methods

ByAllan Ramsay
Eliminate QuickBooks Error PS038 with Easy & Relevant Methods-min

If you are not having an active payroll membership in QuickBooks, it can lead to the QuickBooks error PS038, which can arise while updating the payroll feature. This error code can arise due to some common reasons, like an outdated QB Desktop application or stuck paychecks. If you are getting the QuickBooks error code PS038, you can use the reasons and solutions mentioned in this blog below to address it easily.

If you are facing trouble in understanding the steps or resolving the error message on your own, you can reach out to us at 1-855-856-0042 to get immediate assistance from our team of QB professionals.

QuickBooks Desktop Error PS038: Possible Reasons & Triggers

You might be facing the QuickBooks error message PS038 due to the common causes and scenarios mentioned below –

  1. Your payroll membership in QuickBooks is unverified, expired, or dormant, which is leading to issues while downloading the payroll updates.
  2. You are not using the right method or link to download the latest payroll updates, which is leading to the PS038 error.
  3. The paychecks are getting stuck while processing them online, which is leading to issues while running the payroll features and updates.
  4. Essential QBW company files in QuickBooks are damaged, corrupted, improper, broken, or missing from the system. 
  5. Your QuickBooks Desktop application might be outdated or obsolete, and the discontinued version is leading to issues while updating the payroll function.

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How to Easily Terminate the QuickBooks Update Error PS038?

If you are encountering the QuickBooks payroll update error PS038, you can use the methods mentioned below given below –

Method 1 – Identify the Stuck Payroll Paychecks from the QuickBooks Edit Menu 

You can fix the QB error code PS038 by verifying the stuck paychecks to ensure that they are fixed correctly.

  1. Open QuickBooks and go to the Edit menu to select the Find button, and head over to the Advanced tab to click on the Choose Filter Segment option. 
  2. Click on Detail Level and select the Summary option to click on the Choose Filter Segment option again, followed by selecting the Online Status option.
  3. Access the paycheck drop-down list to select Online to Send and click on the Find button to locate all the stuck ones, and run the verify/rebuild utility in the next step.

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Method 2 – Activate the Verify/Rebuild Utility by Accessing the QB File Menu

You can mend the update issues in payroll by activating the verify/rebuild utility in the following manner –

  1. Open QuickBooks and go to the File menu to access the Utilities drop-down menu to select the Verify Data option and initiate the utility.
  2. Next, let the tool verify the stuck paychecks, and once issues are found, go back to the Rebuild Now option from the File menu, and fix the stuck paycheck issues to resolve the PS038 error.

Conclusion

QuickBooks error PS038 can be reliably resolved by using the solutions mentioned in this blog. If the error message persists, you can call us at 1-855-856-0042 to get direct help from our 1-855-856-0042 to get professional assistance from our QB experts.

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