Effective Communication Skills and Workplace Stress Management
Why is crucial conversation relevant to reduce workplace stress?
According to a World Health Organization Report, 15% of all professionals suffer from a mental health disorder. And globally, 12 billion working days are lost due to depression and anxiety, and it costs approx US$1 trillion per year in productivity to the industries. The report focuses on the seriousness of the mental health conditions of professionals responsible for the company’s productivity. Decreasing mental health at work due to highly stressed environments and lack of communication and cooperation can lead to serious health issues. Effective communication skills and crucial conversation training are essential strategies to ensure a lively discussion on issues that will help reduce stress and focus energy on positive outcomes.
Effective Communication Skills that help to reduce stress
Stress management at work is necessary to increase the productivity and efficiency of the person. Effective communication skills can reduce workplace errors by providing clarity of information and indulging in a cooperative atmosphere. Managers who talk well and have encouraging behavior can assist their team members in managing stress and reducing strains.
1. Coaching
2. Mentoring
3. One-on-one meetings
4. Behavior assessment
These four factors will allow the top management to understand the expectations of the workers and the reasons for low productivity. ICT-based communication can also become a source of stress if the employee needs to be trained to handle communication on technical platforms. Understand the needs of your employees by having crucial conversations that will allow you to gauge their motivations and then provide appropriate training modules.
Effective communication skills and their impact on workplace habits
Effective communication skills can change workplace habits by changing the behavior of your employees. Habits are responsible for negative or positive experiences in the company. By allowing your employees to enhance their skills in communication, they will be able to retain information and help change the behaviors of others around them.
1. Mitigate conflict – Good communication skills can reduce conflict in the workplace and promote a cooperative environment. Most disputes arise when there is a misunderstanding or miscommunication. With the proper communication tools and training in skills, one can easily dispense instructions without any confusion.
2. Employee engagement – Communication can increase employee engagement by connecting people. Such connections have different benefits, such as long-term relationships and getting support under challenging projects.
3. For the client – Communication also builds strong customer and company relationships. It helps the company better understand the customers’ needs and expectations and utilize it to improve the quality and production of the products.
4. Increase in talent and innovation – One of the good benefits of effective communication is increasing talent and innovation in the company. Communication helps you to understand the hidden talents of the person.
