Easily Change or Cancel Your Southwest Flight | Southwest Airlines
Southwest Airlines is committed to providing its customers with the flexibility they need when it comes to changing or canceling their flights. Whether you need to make a last-minute change to your travel plans or you need to cancel your trip altogether, Southwest has you covered.
Here are some key things to keep in mind when it comes to changing or canceling your Southwest flight:
- Check your fare type
Before making any changes to your Southwest flight, it’s important to check what type of fare you purchased. Depending on the fare type, you may be eligible for free changes or cancellations, or you may need to pay a fee. Southwest offers several fare types, including Wanna Get Away, Anytime, and Business Select.
If you purchased a Wanna Get Away fare, you can change or cancel your flight up to 10 minutes before your scheduled departure time without any fees. However, if you don’t cancel your flight and don’t show up, you will forfeit the value of your ticket.
If you purchased an Anytime or Business Select fare, you can change or cancel your flight at any time without any fees. Your ticket is fully refundable, and you can use the value of your ticket toward future travel on Southwest.
- Use Southwest’s online tools
If you need to make a change to your Southwest flight, the easiest and most convenient way to do so is by using Southwest’s online tools. You can log in to your account on the Southwest website or mobile app to manage your reservation.
To change your flight, simply navigate to your itinerary and select the “Change Flight” button. From there, you can select a new flight and pay any difference in fare, if applicable. If your new flight is less expensive than your original flight, you can request a refund for the difference in fare.
To cancel your flight, navigate to your itinerary and select the “Cancel Flight” button. If you purchased a Wanna Get Away fare, you will receive the value of your ticket as a travel credit that you can use toward future travel on Southwest. If you purchased an Anytime or Business Select fare, you will receive a full refund to your original form of payment.
- Contact Southwest customer service
If you’re having trouble changing or canceling your Southwest flight online, or if you have questions about your fare type or refund options, you can contact Southwest customer service for assistance. Southwest’s customer service team is available 24/7 to help you with your travel needs.
To reach Southwest customer service, you can call the airline’s toll-free number at or use the chat feature on the Southwest website or mobile app. You can also reach out to Southwest on social media for assistance.
- Be aware of time restrictions
When it comes to changing or canceling your Southwest flight, it’s important to be aware of time restrictions. If you need to make a change to your flight, you must do so at least 10 minutes before your scheduled departure time. If you cancel your flight, you must do so before your scheduled departure time in order to receive a refund or travel credit.
If you miss your flight and do not cancel it beforehand, you will forfeit the value of your ticket. If you need to change your flight after your scheduled departure time, you will need to contact Southwest customer service for assistance.
- Understand fare differences
If you need to change your Southwest flight, you may be required to pay a fare difference if your new flight is more expensive than your original flight. The amount of the fare difference will depend on the new flight’s fare type and the availability of seats.
If your new flight is less expensive than your original flight, you can request a refund for the difference in fare
