An Easy Guide to Fix QuickBooks Error 6129
QuickBooks, the pioneer accounting application, has revolutionized the finance world with its sophisticated tools/features. The application uses the company file to store all your important business finance information. Quick and on-time access to these files is crucial as it helps in making the decision. However, due to QuickBooks Error Code 6129, users might face difficulty accessing the company file due to the failed communication between the server and the company file. Read this blog to understand the error. This blog will delve deeply into the error, its causes, symptoms, and different error resolution techniques.
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A Walk Through QuickBooks Error 6129
Before jumping directly to the troubleshooting methods of error, it is important to understand the QuickBooks error 6129 first. Usually, users come across this error when the database verification fails. Whenever the error happens, it is accomplished by a warning message, saying, “Error -6129, 0: Database connection verification failure.” Before moving further, let us understand the different causes which are responsible for triggering this error.
Prime Causes Responsible for Triggering Error code 6129 QuickBooks
There are couple of reasons responsible for triggering this error in QuickBooks. Let us have a quick look on different factors.
- The QuickBooks database server manager is not working properly on the system.
- The server is unable to locate the QuickBooks company file.
- The damaged QuickBooks company file will bring this error.
- QuickBooks hosting services are misconfigured.
- The QuickBooks company file location is damaged.
- QuickBooks and firewalls interfere with each other.
- The installation files are damaged or corrupted.
- Improper permissions to access the folder where the company file is stored.
Signs and Symptoms to Identify the Error code 6129 0 QuickBooks
The signs/symptoms mentioned below will help you identify the error.
- You are not able to open the QuickBooks company file.
- QuickBooks application becomes too slow or does not respond to your commands.
- The active window crashes while using the application.
- QuickBooks error code 6129, along with the warning message, appears on the screen.
How to Fix Error Code 6129 in QuickBooks?
Fixing the QuickBooks error 6129 is important as it is related to the company file. Quick access to the company file is a must for making the right and fact-based decisions. The different solutions for QuickBooks error code 6129 are as follows:
Solution 1: Rename the.ND and . TLG file
The corrupted network and transaction log files will results into the error 6129. Follow the below-mentioned steps to rename the file, so that the error can be fixed easily.
- To begin with, open the folder where the QuickBooks company files are stored.
- Here, search for the .nd and .tlg files. Usually, both files have the same name as the company file name.
- Right-click on these files one by one and choose the rename option
- Add .old at the end of the file name and press the enter key.
- Now, whenever you re-open QuickBooks, the application will automatically create a new network and transaction log files.
Solution 2: Run QuickBooks Database Server Manager
QuickBooks tool hub is a collection of various tools used to resolve multiple QuickBooks errors. You need to download and install QuickBooks tool hub by using the steps mentioned below.
- Visit Intuit’s official website to download the latest version of the QuickBooks tool hub.
- After that, open the folder where the file is downloaded and look for the .exe file.
- Double-click on the file to run it as an administrator.
- Go with the on-screen prompts and agree with the terms and conditions to complete the installation process.
- A desktop icon will appear on the screen when the installation process is over.
Run QuickBooks Database Server Manager
- Open the tool when it is installed in your system.
- Now, move to the network issues tab and then press the QuickBooks database server manager button.
- It will fix the issues coming between QuickBooks and the database server.
QuickBooks File Doctor
- Open the tool by double-clicking on its desktop icon and move to the Programs Issue tab.
- Now, click on the QuickBooks File Doctor tab and pick the company file having the issue.
- Thereafter, pick the “Network and repair” option and provide the admin credentials when asked.
- Let’s wait till the process gets over and restart the system.
Install Diagnostic Tool
Double-click on the tool to open it and move to the installation issues tab.
Here, click on the Install Diagnostic tool and wait till the process is over.
The tool will automatically detect and fix the issues found within the application.
Solution 3: Update QuickBooks to the Latest version
An outdated version of QuickBooks will result in error 6129. You can simply remove the issue by updating the QuickBooks to the latest version by following the steps listed below:
- To begin with, sign into QuickBooks using your admin credentials.
- After that, click on the Help menu and choose the “Update QuickBooks Desktop” option.
- In the update window, choose the updates which you wish to install.
- Further, press the Get Updates Now option to download the updates.
- When the downloading is over, you need to re-open QuickBooks to install the updates.
- A pop-up window will appear on your screen, asking you to install QuickBooks. Press the Yes button to provide the confirmation.
Solution 4: Turn off the multi-user mode
The wrong hosting services will result in an error. QuickBooks company files can not be accessed in the multi-user mode. You need to turn off multi-user mode by following the steps below.
- Open QuickBooks on any of the workstations and click on the file menu.
- Further, click on “Stop Hosting Multi-User Access” if it is visible. If not, then there is no need to perform this step.
Note: Perform this step on all workstations you are getting the error.
If the issue persists, then move to the host system and perform the steps below.
- Open QuickBooks on the server system hosting the company file.
- Then, click on the file and choose the Host Multi-User Access option.
Final Thoughts
QuickBooks error 6129 stops the users from accessing the company file. Try the solutions explained in this blog to resolve the error. Sometimes, QuickBooks may land you to different errors when you tries to fix one error. In such circumstances, it is advisable to get in touch with our experts immediately via our helpline number.
Also Read : QuickBooks Install Diagnostic Tool: End Installation Issues