A Step-by-Step Guide on How to Reset Your ATM PIN On Mobile Banking App 

BySharon Dew

 

 

In today’s fast-paced world, convenience is key, especially when it comes to managing your finances. With the advancement of technology, banking tasks that once required a visit to the branch can now be done from the comfort of your own home using your mobile device. One such task is resetting your ATM PIN, a crucial security measure for accessing your funds. If you find yourself in a situation where you need to reset your PIN but don’t want the hassle of visiting a bank branch, fear not! Resetting your ATM PIN using your mobile banking app is a simple and straightforward process.  

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Follow these step-by-step instructions to regain access to your account without any hassle. 

Step 1: Open Your Mobile Banking App 

The first step is to locate and open your mobile banking app on your smartphone or tablet. If you haven’t already downloaded the app, you can do so from the app store on your device. Once the app is installed, open it and log in to your account using your username and password. 

Step 2: Navigate to the PIN Reset Option 

Once you’re logged in to your account, navigate to the settings or settings menu within the app. Look for an option related to card management or security settings. Depending on the layout of your app, this option may be labelled differently, but it should be easy to spot. 

Step 3: Select the Card for PIN Reset 

After accessing the card management or security settings, you’ll need to select the specific card for which you want to reset the PIN. If you have multiple cards linked to your account, make sure you choose the correct one. 

Step 4: Choose the PIN Reset Option 

Once you’ve selected the appropriate card, look for an option that allows you to reset the PIN. This option may be labelled as “Reset PIN,” “Change PIN,” or something similar. Click on this option to proceed with the PIN reset process. 

Step 5: Verify Your Identity 

Before proceeding with the PIN reset, the app may require you to verify your identity for security purposes. This could involve entering additional security information such as a one-time password (OTP) sent to your registered mobile number or answering security questions. 

Step 6: Enter New PIN 

After verifying your identity, you’ll be prompted to enter a new PIN for your card. Choose a PIN that is easy for you to remember but difficult for others to guess. Avoid using easily identifiable numbers such as your birthdate or sequential numbers. 

Step 7: Confirm New PIN 

Once you’ve entered your new PIN, the app will ask you to confirm it by entering it a second time. This step helps ensure that you’ve entered the correct PIN and minimizes the chances of any errors. 

Step 8: Submit PIN Reset Request 

After confirming your new PIN, review the information you’ve entered to make sure it’s accurate. If everything looks good, proceed to submit your PIN reset request. Depending on the app, you may receive a confirmation message indicating that your request has been successfully processed. 

Step 9: Wait for Confirmation 

After submitting your PIN reset request, the app may take a few moments to process it. During this time, avoid closing the app or navigating away from the page. Once the reset is complete, you should receive a confirmation message or notification. 

Step 10: Test Your New PIN 

Once you’ve received confirmation that your PIN has been successfully reset, it’s time to test it out. Head to an ATM or use your card for a transaction to ensure that your new PIN is working properly. 

Congratulations! You’ve successfully reset your ATM PIN using your mobile banking app. Remember to keep your new PIN secure and avoid sharing it with anyone. If you ever suspect unauthorized access to your account or believe your PIN has been compromised, contact your bank immediately to report the issue and take appropriate action. 

In conclusion, mobile banking apps offer a convenient way to manage your finances on the go, including resetting your ATM PIN when needed. By following these simple steps, you can quickly and securely regain access to your account without the need for a visit to the bank branch.