Directly raises $11 million more to build virtual customer service agents

ByJerome Smith
directly-raises-$11-million-more-to-build-virtual-customer-service-agents

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Directly, a startup helping businesses launch and train virtual agents, today announced a $10 million extension to its previous $20 million funding round. Alongside the new capital, Directly unveiled a partner ecosystem designed to help companies like Meya, Percept.ai, and SmartAction integrate with its platform without having to develop internal solutions.  » ….