Fix the unable to connect service error on Malwarebytes

BySuzanne Shanks

Malwarebytes anti-malware provides top features and services to the user. It provides all the device security tools to keep the system secure. When the user also requires the internet security features; he can get the premium tools of Malwarebytes. This antivirus runs via the services. Every Malwarebytes service is used for a particular job. Due to the services, it can also work with another antivirus without showing conflict issues. When Malwarebytes shows an unable to connect service error then you have to fix it. 

Restart your device

Malwarebytes can get into connection-related issues due to any runtime error. A file stopped working and you will get the error code. When your Malwarebytes shows service-related errors, restart the computer. If the error is occurring due to runtime; restarting will fix Malwarebytes-related issues.

Check Malwarebytes services

When the Malwarebytes services error appears; it won’t open and Malwarebytes cannot connect to service error will appear. You should go to the services and check for the error.

  1. Close Malwarebytes dashboard and all programs

  2. Go to Windows search bar

  3. Type services.MSC and hit Enter

  4. User can only access these files when using the admin account

  5. Choose the name column and check for the Malwarebytes service

  6. Click on Malwarebytes and hit on the Properties option

  7. Click on the Startup type and switch it to Automatic

When you see service not running; click on it and the status must be changed to Running. Once all the services start running, close the page and restart your Malwarebytes.

Reinstall your Malwarebytes setup

Your Malwarebytes service error occurs when some program files are not working. Users can try fixing the setup files manually but it is quite difficult. Instead of repairing the files manually; go for the reinstallation process. But before installing your new Malwarebytes setup; remove the corrupted setup. Open your programs folder and uninstall Malwarebytes. Multiple Malwarebytes setups can show errors. Also, delete Malwarebytes files from the system. Restart your computer and open the web. Search for Malwarebytes setup and install it on the device. 

Remove another antivirus setup

Malwarebytes services allow the users to install another security program. When the user installs another antivirus; it doesn’t show an error. But sometimes the user installs antivirus which is interrupting Malwarebytes services. When you have installed another antivirus then open the programs folder. Search the programs which you have installed; select the antivirus and remove it. After removing the program; restart Malwarebytes on the system.

Fix Malwarebytes registry files

People can get Malwarebytes errors when some registry files are not working. Fixing the registry files on Windows is difficult as one wrong edit can get you into another error. If you know the method then create the backup and then repair the files. 

  1. Close Malwarebytes error code and other programs

  2. Open your run bar and type cmd

  3. After opening the command screen, type Regedit

On the registry editor; check for Malwarebytes-related files. Copy all files and export them to the desktop. Repair the files and then check for Malwarebytes services error. 

Delete the device junk

Some of the Malwarebytes services can stop working if the junk files are conflicting with it. People scan the device for removing malware but often forget to delete the junk files. Usually, these files do not harm the device but accumulate space. While running a program, if you suddenly get into an error then check for temporary files. These files can interrupt your services and antivirus gets into error. Delete the temp files from the system and check for Malwarebytes error. There are numerous other junk files on the device. For those files, users can run the junk cleanout tool. You can open the cmd screen and run the cleanmgr. It will remove unnecessary and junk files from the computer. After removing those files; the user can try running Malwarebytes antivirus.

Remove the conflicting program

Some users face the Malwarebytes services error with a particular program. Third-party programs often show conflict issues with antivirus. Your Malwarebytes can show errors with the program when it is running outdated. Update the program and then check for Malwarebytes antivirus error. If Malwarebytes is still showing errors then search for another solution. You can communicate with Malwarebytes technical team regarding service queries.