The best ways you can rectify QuickBooks error ps036

Bykim watson
The best ways you can rectify Qu

QuickBooks payroll service simplifies employee payroll and employee data management for small organizations. Users sometimes face QuickBooks error ps036 on their PC, which completely blocks them from downloading the service updates. If your QBDT also displays this error code while updating the payroll service, read this blog till the end to figure out why it occurs and the methods to remove it from your PC.

Feel free to approach our QB support team at 1.855.738.2784 for effective troubleshooting guidance to resolve the error.

Triggers for this payroll update error in QuickBooks

You primarily run into error PS036 when updating your payroll to the latest tax table. The issues that develop this error and interrupt the payroll update on your QuickBooks are mentioned below-

  • Your subscription to the payroll service has ended, or the renewal is canceled due to billing issues.
  • You have entered an incorrect service key or the EIN in the software, leading to issues during payroll update.
  • The payroll update package takes damage during download due to network connectivity issues.

You may read also : How to fix QuickBooks Error 1722

Techniques to get rid of the QB Payroll error

The payroll update won’t complete successfully if your QuickBooks cannot verify payroll subscription. The methods to rectify the payroll error are described below in detail-

Solution 1- Check the status of your payroll subscription (Active or Cancelled) and ensure the Service key is correctly entered

QuickBooks won’t be able to perform any payroll task if the payroll subscription has expired. If you recently renewed the service subscription, then it is possible that the Intuit servers haven’t validated the renewal due to billing issues. Due to this, the servers can’t authenticate you as an active payroll service user, and the software develops problems while performing any task, including the payroll data. You must check that your payroll subscription is active in the software and make sure the entered service key is correct. Use the following steps to check your payroll service subscription-

  1. Run the QuickBooks application on your computer and close all the company files.
  2. Close your QuickBooks when the No Company Open window appears and reboot the system.
  3. Go to the Employees menu located at the top and select the My Payroll Service
  4. Click the Manage Service key option and check that the service name is correct in the next window.
  5. You should see Active beside the payroll service name.
  6. Click the Edit option to check if the entered service key is correct or fill in the service key accurately if it is incorrect.
  7. Hit Next and unmark the Open Payroll setup checkbox.
  8. Clicking Finish starts the payroll update.

If you still encounter issues during the payroll update, then it is possible that your QuickBooks isn’t activated. Activate QuickBooks using the following steps after every software update-

  1. Go to the QB product information window using the F2 key and ensure the license number section is highlighted as Activated
  2. Approach the QB Help menu if you see Cancelled and click Activate QuickBooks Desktop.
  3. Download the payroll updates in QuickBooks again.

Conclusion

This blog explains why QuickBooks error ps036 stops the payroll service update in the software. The techniques you need to terminate the issue are also mentioned in the blog, which you can use to update the payroll service without problems.

Speak to our QB support team at 1.855.738.2784 for quick troubleshooting of the error.

Recommended to read : How to resolve QuickBooks Error 15106