delta airlines cancellation policy
Delta Airlines has a cancellation policy that varies depending on the type of ticket you’ve purchased, whether it’s refundable or non-refundable. Here’s an overview of Delta’s cancellation policy as of my last knowledge update in September 2021. Keep in mind that policies can change, so it’s a good idea to verify the current policy on Delta’s official website or by contacting the airline directly.
Refundable Tickets:
- Full Refund: If you’ve purchased a refundable ticket, you can cancel it at any time before departure, and you will receive a full refund to the original form of payment. There are typically no cancellation fees for refundable tickets.
Non-Refundable Tickets:
- 24-Hour Risk-Free Cancellation: Delta airlines cancellation policy offers a 24-hour risk-free cancellation policy for non-refundable tickets. You can cancel your reservation within 24 hours of booking and receive a full refund to the original form of payment, provided that you made the reservation at least seven days before departure.
- Basic Economy Tickets: If you’ve purchased a Basic Economy ticket, it is generally non-refundable and non-changeable. However, due to the COVID-19 pandemic, Delta temporarily allowed changes and cancellations for Basic Economy tickets issued before certain dates. Check Delta’s website for the most up-to-date information.
- Non-Refundable Tickets (After the 24-Hour Window): If you cancel a non-refundable ticket after the 24-hour risk-free cancellation period, you won’t receive a cash refund. Instead, the value of the ticket, minus any applicable change fees, will be credited to your Delta account as an eCredit. This credit can be used toward the purchase of future Delta flights within one year from the date of issue.
- Change Fees: If you wish to change your flight instead of cancelling, Delta may charge change fees for non-refundable tickets. The amount of the fee depends on factors such as the fare class and the destination. However, as of my last update, Delta eliminated change fees for most domestic flights within the United States, except for Basic Economy tickets. This policy change was part of the airline industry’s response to the COVID-19 pandemic.
Important Tips:
- Always review the fare rules and terms and conditions of your specific ticket before booking, as Delta’s policies may vary depending on the fare class and any promotions in effect.
- Keep in mind that if Delta cancels your flight, you are entitled to a full refund to your original form of payment, even for non-refundable tickets.
- If you need to make changes or cancel your flight, it’s generally best to do so as early as possible to minimise fees and maximise your options.
- During the COVID-19 pandemic, airlines, including Delta, introduced more flexible change and cancellation policies to accommodate changing travel plans. These policies may have evolved over time, so check Delta’s website for the most current information regarding COVID-19-related policies.
Delta Airlines’ cancellation policy can be subject to change, so it’s crucial to verify the specific terms and conditions associated with your ticket at the time of booking and before making any changes or cancellations to your flight reservation. If you have any questions or need assistance, you can contact Delta Airlines’ customer service for guidance.