Air Canada’s cancellation policy
As of my last knowledge update in September 2021, Air Canada had a cancellation policy that varied depending on the type of ticket you purchased, and it’s important to note that airline policies can change over time. To get the most up-to-date information on Air Canada’s cancellation policy, I recommend visiting Air Canada’s official website or contacting their customer service directly. However, I can provide you with a general overview of what their policy looked like:
- Refundable Tickets: If you purchased a refundable ticket, you could typically cancel your reservation and receive a full refund. The refund process would involve contacting Air Canada’s customer service or using their website’s manage reservations feature.
- Non-Refundable Tickets: For non-refundable tickets, the cancellation policy was more restrictive. You might be able to cancel your reservation, but you would likely not receive a cash refund. Instead, you would receive a travel credit or voucher for the value of the ticket, minus any applicable fees.
- Cancellation Fees: Depending on the fare class and the specific ticket you purchased, Air Canada might charge a cancellation fee for non-refundable tickets. The amount of the fee could vary, so it’s essential to review the terms and conditions of your ticket.
- Timeframe for Cancellation: Air Canada typically required passengers to cancel their reservations before the flight’s departure time. If you canceled after the flight had departed, you would generally not be eligible for any refund or credit.
- Basic Economy Tickets: Basic economy tickets often came with the most restrictive cancellation policies, including limited or no flexibility for changes or cancellations.
- Travel Insurance: If you purchased travel insurance, your ability to cancel and receive a refund or credit could depend on the specific coverage and the reason for cancellation covered by the insurance policy.
Please keep in mind that Air Canada may have made changes to its cancellation policy since my last update. Policies can vary by the type of ticket, destination, and other factors. Therefore, it’s crucial to review the terms and conditions associated with your specific booking or contact Air Canada’s customer service for the most accurate and up-to-date information regarding their cancellation policy. Additionally, if you have travel insurance, consult your policy for any coverage related to cancellations.
