Air Canada Cancellation Policy

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Air Canada’s cancellation policy can vary depending on the type of ticket you have purchased, the fare class, and the specific terms and conditions associated with your booking. As of my last knowledge update in September 2021, here is a general overview of Air Canada’s cancellation policy. Please note that policies may have changed since then, so it’s essential to check the most up-to-date information on the official Air Canada website or contact their customer service for the latest details.

  • Refundable vs. Non-refundable Tickets:
  • Refundable tickets typically allow you to cancel your flight and receive a full refund or a credit for future travel, depending on the fare rules.
  • Non-refundable tickets are usually cheaper but come with restrictions and fees for changes or cancellations.
  • 24-Hour Cancellation Policy:
  • Air Canada generally offers a 24-hour risk-free cancellation policy for all types of fares. This means that you can cancel your booking within 24 hours of purchase and receive a full refund, regardless of the fare type.
  • Non-Refundable Tickets:
  • If you have a non-refundable ticket and need to cancel your flight, you may receive a credit or voucher for the value of the ticket minus any applicable fees.
  • The credit is typically valid for a specified period and can be used toward the purchase of a future Air Canada flight.
  • Refundable Tickets:
  • If you have a refundable ticket, you can generally cancel your flight and receive a full refund to your original payment method.
  • Change Fees:
  • Non-refundable tickets may incur change fees when you want to make modifications to your booking. These fees can vary depending on the fare class and the specific terms of your ticket.
  • Cancellations Beyond 24 Hours:
  • If you need to cancel a non-refundable ticket beyond the 24-hour grace period, you will typically receive a credit for the remaining value of the ticket, minus any applicable fees.
  • COVID-19-Related Changes:
  • Due to the COVID-19 pandemic, Air Canada, like many airlines, made temporary adjustments to its cancellation and rebooking policies. These policies were subject to change based on the evolving situation, so it’s important to check the airline’s website for the latest information regarding COVID-19-related policies.
  • Booking through Third Parties:
  • If you booked your flight through a third-party website or travel agency, you may need to contact them directly for cancellations and changes. Be aware that their policies may differ from Air Canada’s.

Please note that the specific terms and conditions associated with your ticket can vary, so it’s crucial to review the details provided at the time of booking or contact Air Canada’s customer service for personalised assistance regarding your cancellation or change request. Additionally, keep in mind that my information is accurate as of September 2021, and policies may have changed since then.