Why is business VoIP phone service better for remote employees?

Over the last decade, remote working has gained huge popularity. Research shows that the total number of employees working from home has increased by 19% with just under 250,000 more people choosing to work outside the office compared to 10 years ago. With the rising community of people already working remotely and the number of people that have shown interest to follow suit, it will not be long until this number will rise again. A survey conducted by Powwownow shows that 58% of staff members believe that remote working will help them become more motivated. 

Sooner or later, these people are going to grow frustrated and start looking for jobs in enterprises that can offer them greater flexibility. Companies that strictly refuse to allow their employees working remotely might experience the departure of their best staff, and the ones that remain are more likely to be less productive and poorly motivated.

The COVID-19 pandemic has resulted in entrepreneurs and business owners all over the world to find ways of managing their businesses and employees remotely. Several companies have had to look for alternatives to migrate events online, while others might be adapting their offering to support key workers or to offer an essential service.  

But transforming the way your business operates does not have to be stressful or expensive. In particular, several technological innovations can support your organization when migrating to remote working. VoIP is one of the best modern technological tools that have impacted how you manage your company remotely in terms of communication and efficiency. 

What is VoIP?

VoIP stands for Voice over Internet Protocol. This technology is replacing the traditional copper line phone networking speedily. VoIP sends voice calls over the internet in the same way email or pictures are sent globally. Because the calls do not need dedicated infrastructure, they are less expensive compared to normal phone calls. The main advantage of VoIP is that companies do not have to purchase expensive tools or software to set it up. Hosted VoIP services enable companies to start using VoIP calls in a few hours. An enterprise only requires VoIP-powered phones to get started. The service provider also takes care of providing the latest features, maintenance, and security.

Here are some of the ways that show how VoIP empowers remote employees.

1. Saves time and money:

According to a study conducted by Citi’s Thank You Premier Commuter Index, the average American employee travels 45 minutes commuting to and from work and spends an average of $10 every day to do so. Annually, this cost adds up to 200 hours and $2600. With the help of VoIP, employees can free themselves from long and costly conversations and rather work from the comfort and convenience of their own homes. The time and money spent on communicating can be utilized for executing priority tasks. Also, staff members do not have to worry about being late at work because all they have to do is connect via their VoIP phones to get started.

2. Fewer distractions:

There is no doubt in the fact that not all employees flourish in an office environment. For some, the regular office buzz might restrain their capability to concentrate and productivity. They think an office environment brings plenty of distractions such as continuous phone ringing, conversations among other staff members, etc. that can hinder their productivity. These distractions can be avoided with a VoIP phone system. 

Using VoIP, employees can leverage host features that can help them eliminate distractions and concentrate on the task at hand. These include do not disturb and presence. People who are using a softphone or webphone app can also set their device to vibrate mode to alert them about incoming calls rather than being disturbed by non-stop ringing. 

3. Easy collaboration:

VoIP technology not only makes the telephone conversation cheaper but also more convenient. It also enables enterprises and their remote employees to enhance team collaboration using special tools and features. Remote employees can conduct a meeting, keep track of important information and updates, and share files or other documents without the cost and hassle related to in-person meetings. 

All of these functionalities are now possible by several VoIP features such as video conferencing, call, integration with various business apps and software, call recording, and instant messaging. These collaboration tools enable staff to work together and get up-to-date updates as if they were in the same physical location. 

4. Easy scaling up or down:

Operating in several markets is far more predictable. We never know what will come next; hence, we have to be prepared for all the circumstances. The VoIP system allows companies to do this more smoothly by enabling flexibility and a changeable structure. If there is a sudden change in demands or even if it is seasonal, companies using VoIP can expand or contract in a simplified manner. By doing this, you can save your business’ significant amount of costs as well as overhead. 

Conclusion

Sooner or later, VoIP can end up replacing the conventional forms of phone systems. With all the advantages of VoIP listed above, it might be a matter of time. With systems like these, enterprises can look forward to streamlined processes, happier employees, and hence, enhanced revenue and sales. They will also find it simple to adapt to any situation, be it related to the niche industry, or because of other factors. If you are a startup or big enterprise and planning to upgrade your business ecosystem, Layer One Network is the best managed IT services in corpus Christi. They also offer world-class IT supports and services that help your business adopt the new normal easily.