What is Managed Application Service (MAS)?
IT is an ever-evolving industry that needs continuous pruning and cultivation. However, owing to the rapid transformation of the application, changing needs of the customers, and dynamic market, the upkeep of every aspect of IT becomes tough.
According to a recent Gartner report, IT directors consider skills shortages to be the most critical adoption obstacle for 64% of emerging technologies. As the importance of technology grows, businesses are looking to outsource the majority of their IT operations in order to reduce the difficulty and cost of acquiring experienced labor.
What are Managed Application Services?
Managed Application Services is a support agreement that allows businesses to get a certain number of service hours per month from their supplier in order to supplement their team’s efforts. Managed Application Services assists small and midsize businesses in extending their IT teams without the additional expenditure of hiring and training new personnel to complete important post-implementation activities.
MAS agreements differ depending on the needs of the organization, but they frequently include features such as:
- Establish a fixed number of service hours per month or quarter, with unused hours carried forward to future periods.
- Standard hourly fees for all services have been reduced
- Set aside support resources to ensure consistency
- Special pricing for additional services
Application and infrastructure management to offer connection, network monitoring, security, virtualization, and disaster recovery are examples of managed services. Storage, desktop and communications, mobility, help desk, and technical support are all examples of managed services.
Benefits of Managed application services
According to the National Center for the Middle Market (NCMM), 52% of businesses see digital transformation as a vital project for effectively competing in today’s economy. Managed Application Services provide SMBs with various solutions to address the issues of obtaining more cash and resources to spend on their IT strategy.
MAS provides a predetermined, predictable cost structure that allows businesses to simply plan and forecast their year ahead of time. Companies can prepare for certain projects without worrying about the bandwidth of their internal teams because suppliers have scalable resources accessible based on the extent of the task. This not only aids in planning but also lowers work volatility on your internal team, allowing them to focus on their day-to-day activities.
Furthermore, a Managed Application Services partnership provides organizations with access to information and expertise that is frequently difficult to obtain when looking for talent. Senior consultants and advisers are frequently available to help shape a company’s strategic vision and offer insights and guidance on best practices.
This solution might be essential for SMBs wishing to scale fast and develop long-lasting processes. Look for MAS agreements that assign company-specific resources to aid in the development of continuity, rapport, and understanding of your organization and its operations. This will help to ensure that work is completed more effectively while making your vendor feel like a true extension of your company.
Managed Application Services enable businesses to take a proactive approach to maintenance. Users can also use MAS hours to improve their systems, train new users, personalize reports, and more throughout the year.
Get Managed Application Services by the Experts
SVAM International provides a flexible and skilled workforce that may downsize and grow to assist each individual integration as an extension of your team. The capacity to improve business outcomes through performance updates is the fundamental value of Managed Application Services. Companies can design and execute a technology strategy to effectively scale for growth by continuing to invest in their technology with direction from a strategic partner.
Talk to the experts today.